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Terms & Conditions

A. Nature of Service

Ipoh Treats LLP provides itinerary planning, cultural content, hosting and event coordination services. We work closely with legal tour operator partners to deliver safe and comfortable journeys.

B. Licensed Tour Operations

All transportation, tour guiding, safety measures and statutory compliance are handled exclusively by our legal operator partners.

C. Payments & Bookings

Payment made to Ipoh Treats LLP is used to confirm arrangements with our licensed partners.

A booking is considered confirmed upon receipt of payment.

D. Cancellations & Refunds

All tours follow a clear cancellation/refund policy which will be shared during booking.

We will always do our best to assist customers in unexpected situations.

E. Behaviour & Courtesy

We encourage guests to respect schedules, local customs and safety guidelines to ensure a pleasant experience for everyone.

F. Feedback & Service Recovery

If any issue arises, guests agree to contact Ipoh Treats first so we may resolve it promptly and professionally.

G. Liability

Ipoh Treats LLP is responsible for hosting, coordination and itinerary preparation.

Our legal operator partners are responsible for transport, guiding and safety.


Disclaimer

Ipoh Treats LLP provides itinerary planning, coordination, content and hosting for cultural and locals authentic foods experiences. All transportation, safety, and operational services are delivered by selected legal tour operator / transporter partners.